Retention : - Office automation systems designed to automate back-office processes can handle all of these issues and much more. Information stays within the system at all times. Requests, approvals, and all related documents and communication are forever retained within the system.

Actionable Processes : - Stakeholders are only alerted when there is an action for them to take (no more "Reply All" emails) and taking an action like approving a request requires a few clicks. Mistakes and misunderstandings are greatly reduced because there is only one information source of record. Activities and communications are all visible.

High Efficiency : - Deadlines are much more likely to be met thanks to alerts, reminders, and infinitely less time spent searching for people and information. Communication is streamlined and tied closely to the process itself. Comment right within the system and alert only those who need to see it. Enter information once, pass it through the process, and then push it into another system if needed.

Transparent Reporting : - Reporting and monitoring tools are built into the system and allow complete visibility into performance and all activity through dashboards. Audit trails are also built into the system, allowing a permanent, shareable record of all transactions and activities.